ArtixPixelPrivacy Policy
Last updated: 19 October 2026
This Privacy Policy explains how ArtixAgency ("ArtixPixel", "we", "us", "our") collects and uses your personal data when you visit artixagency.com or request our free ebook and No Stock Shop course information. We comply with the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 ("PECR") and the Data (Use and Access) Act 2025.
1. Who we are
ArtixAgency is the data controller of your personal data. Our address is 82 Waterloo Court, Manchester, M4 6HQ, United Kingdom.
Contact us about privacy matters at hello@artixagency.com or by phone on +44 161 496 0358.
2. What data we collect
| Data | When we collect it |
|---|---|
| Name, email address | When you submit the free ebook form |
| Phone number (optional) | If you choose to provide it on the form |
| Online-selling experience level | When you complete the form, to tailor our content |
| Consent record (yes/no and timestamp) | When you tick the consent box |
| Technical data (IP address, browser type, device, pages visited) | Automatically, in server logs and when the form is submitted (for security and rate limiting) |
| Correspondence | If you email or phone us |
We do not knowingly collect data from children under 13. We do not collect special category data and ask that you do not send it to us.
3. Why we use your data and our lawful bases
| Purpose | Lawful basis (UK GDPR Art. 6) |
|---|---|
| Sending you the free ebook and course information you requested | Consent (Art. 6(1)(a)) and, where relevant, performance of a request you made (Art. 6(1)(b)) |
| Sending follow-up marketing emails about our courses and related offers | Consent, in line with PECR. You may withdraw it at any time |
| Responding to your enquiries | Legitimate interests (Art. 6(1)(f)) |
| Keeping our website secure and preventing spam or abuse | Legitimate interests |
| Complying with legal obligations and keeping accounting records | Legal obligation (Art. 6(1)(c)) |
4. Marketing
We will only send you electronic marketing if you have agreed to receive it. Every marketing email contains an unsubscribe link, and you can also opt out by emailing hello@artixagency.com. We do not sell your personal data to third parties.
5. Who we share your data with
- Service providers acting on our instructions, such as web hosting, email delivery and customer relationship tools, under written data processing agreements.
- Professional advisers, such as accountants, lawyers and insurers, where necessary.
- Authorities, where we are legally required to disclose information.
- A successor business, if we sell or restructure our business, subject to this policy continuing to protect your data.
6. International transfers
Some of our providers may process data outside the UK. Where this happens, we ensure a lawful transfer mechanism is in place, such as UK adequacy regulations, the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.
7. How long we keep your data
- Ebook form submissions and marketing contacts: until you unsubscribe or withdraw consent, or for up to 24 months after your last engagement, whichever comes first.
- Enquiry correspondence: up to 24 months after the matter closes.
- Financial records (where applicable): 6 years, as required by UK law.
- Server and security logs: up to 90 days.
8. Your rights
Under UK data protection law you have the right to:
- Be informed about how we use your data
- Access a copy of your personal data (subject access request)
- Have inaccurate data corrected
- Have your data erased in certain circumstances
- Restrict or object to our processing, including direct marketing
- Data portability, where applicable
- Withdraw consent at any time, without affecting earlier processing
- Not be subject to solely automated decisions with legal or similarly significant effects (we do not make any)
To exercise your rights, contact us at hello@artixagency.com. We will respond within one month. We may ask you to verify your identity first. There is normally no charge.
9. Security
We use appropriate technical and organisational measures to protect your data, including restricted access, secure hosting, spam protection and rate limiting. No internet transmission is completely secure, so we cannot guarantee absolute security. If a breach is likely to result in a risk to your rights, we will notify the ICO within 72 hours and tell you where required.
10. Cookies and similar technologies
Details of the cookies and similar technologies we use are in our Cookie Policy.
11. Third-party links
Our site may link to third-party websites such as course platforms, print partners or marketplaces. We are not responsible for their privacy practices. Please read their policies.
12. Complaints
If you are unhappy with how we use your data, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint, telephone 0303 123 1113.
13. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the "last updated" date shown above.